CX Integrated Media

Customer Experience Redefined

Services

OUR SERVICES

At CX Media, we provide a wide range of services with the goal of empowering your company and maximizing its digital potential. With our knowledge of digital media strategies and organizational customer experience, we are dedicated to providing specialized solutions that produce significant outcomes.

Explore the services we provide below!

Digital channel planning and management: Manage the distribution of digital content through a variety of channels, such as business sites and social media platforms, to maximize customer interaction.

Marketing technology planning and management: a technology roadmap that makes use of new platforms and technologies for digital marketing to strengthen your marketing initiatives.
Digital content creation and innovation strategy: Create innovative frameworks to produce relevant digital media content that is compelling and context-specific for your target audience.
Digital advertising planning and management: Make utilization of internet technologies to distribute customized advertisements across a variety of channels, including email, social media, search engines, and affiliate programs.
Social media planning and management: Strengthen customer relationships and gain deeper market insights through social media monitoring, analysis, engagement, and strategy development.

Overall customer experience performance: Evaluate and enhance the end-to-end digital customer experience by utilizing advanced analytical methods and frameworks.
Use of digital touchpoints: Develop and implement online and mobile interaction approaches that allow customers to engage seamlessly across multiple devices and channels.
Digital personalization: Deliver personalized customer experiences aligned with individual profiles and specific pain points, ensuring a tailored and engaging journey.

360 view of the customer: Create a holistic understanding of your customers by leveraging all available and significant data collected across digital touchpoints, enabling personalized experiences.
Analytical methods: Utilize a wide range of analytical techniques, including descriptive, diagnostic, predictive, and perspective analytics, to gain actionable insights from your data.
Insights generation: Craft compelling insight statements using five key principles—setting the context, communicating the dilemma, articulating the way, capturing the motivation, and envisioning the ideal.
Past initiative data usage: Assess the performance of completed initiatives using data analytics to refine and improve your corporate strategic plans.

About

ABOUT US

OUR MISSION

“To help our clients create strong content, behaviour-changing marketing, and lasting-positive customer experience.”

We at CX Media are a leading B2C consulting firm and provider of technological solutions with a focus on innovative orchestrated customer experience and digital media strategies. We provide complete services through our four management practices—Channel Connectivity, Content and Digital Marketing, Integrated Customer Experience, and Data-Driven Decision Making—with a profound awareness of the rapidly changing digital market.

Contact

CONTACT US!

Let’s Work Together

Yas Creative Hub - Tower 3, Podium 2, Office: 235

Yas Drive, Yas Island - Abu Dhabi

P.O.Box: 2454